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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chioma Akudo

October 7, 2026

5  out of  5
rating by Chioma Akudo
"Very satisfying"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Fallston to know you had such a great experience with us. "
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Jay

October 2, 2026

5  out of  5
rating by Jay
"This agency and state farm was there when it was needed. They have been very helpful with the auto and rental policies. I appreciate what they have done for us."
We responded:
"Thank you so much for your wonderful feedback of us here at Melissa Marmen’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Melissa Marmen’s Insurance Team "
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Frank Baldwin

September 24, 2026

5  out of  5
rating by Frank Baldwin
"Melissa's team is always right on top of things. She has an excellent staff. Jenny is friendly and very competent. She helps me out whenever I have an insurance question. Call Melissa's office for all your insurance needs."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Ssentongo Goretti

September 14, 2026

5  out of  5
rating by Ssentongo Goretti
"Was great to talk with Ms. Jenny, so human, patient, understanding, thorough, knowledgeable and good listener."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Seandith Johnberts

September 10, 2026

5  out of  5
rating by Seandith Johnberts
"Jenny was fantastic and went above and beyond what was needed by quite a bit for us. I called because I was Trying to find out some details about my policy and a claim, and how it would affect my rates. I wasn't home, so I needed to call on the way back from the body shop while consulting with my partner on how a claim would affect our budget and any other things associated with the filing that we were feeling very much in the dark about. Jenny answered all of our questions that she could initially, and then went above and beyond by finding out extensive details from different departments within the insurance company to make sure we had a full picture of the financial impact and possibility of rates changing. When it was all said and done we spoke on the phone several different times. She made sure we got all of the answers that we needed to make an informed decision on how we wanted to proceed. She also filled us in on the State Farm dividend program that we had never heard of. Knowing that that money was coming in as a result would actually make it possible for us to just stick with State Farm throughout this process. That was something that I'm completely sure she didn't need to inform us about but it was really, really helpful and one of the determining factors in how he decided to proceed anyway."
We responded:
"Seandith, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Gus Petrovitch

September 4, 2026

5  out of  5
rating by Gus Petrovitch
"I have been a State Farm customer for many years because their service is outstanding. Every time I call, a real person answers promptly. Whether I'm talking to Jenny, Melissa, Curt, or anyone else on the team, they treat me like a person, not a policy number. I’ve never had a single issue. When I hang up, I always know everything has been handled perfectly. I highly recommend them!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Melissa Marmen’s team. "
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Carly Crue

August 10, 2026

5  out of  5
rating by Carly Crue
"I have always had a great experience with Melissa Marmen’s office. Jenny Teague specifically is incredibly personable and helpful in getting claims set up, vehicles removed / added / replaced on our plan, and makes the overall experience a breeze! Thank you so much to your team for providing us with friendly and reliable service! I especially appreciate this past week that Jenny called me to insure a vehicle of mine before I even had the chance to reach out to her. Was a huge weight off my shoulders and we got it done in barely 20 minutes!"
We responded:
"Thank you for the 5-star review of Melissa Marmen’s team - we really appreciate your kind words! "
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Sam Howard

August 4, 2026

5  out of  5
rating by Sam Howard
"Agent is very knowledgeable and helpful with my insurance needs"
We responded:
"Thank you so much for the 5 stars, Sam! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Roselle Harde

July 30, 2026

5  out of  5
rating by Roselle Harde
"Melissa Marmen's agency is outstanding, and Curt Bauer is truly exceptional! From start to finish, they made the entire process easy and stress-free. They were professional, attentive, responsive, and took the time to understand our needs before helping us find the right auto and homeowners insurance coverage. Best of all, they were able to save us money without compromising on protection. If you're looking for an agency that genuinely puts its clients first, I highly recommend Melissa, Curt, and their team."
We responded:
"Roselle, thank you for the amazing review! Our Fallston insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Melissa Marmen, your State Farm Agent "
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Mary McLanahan

July 30, 2026

5  out of  5
rating by Mary McLanahan
"Jenny is very helpful and has a great additude any time I call!"
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Melissa G

July 8, 2026

5  out of  5
rating by Melissa G
"Jenny is amazing! So helpful and pleasant to speak with! Highly recommend you reach out. The best rates!!!"
We responded:
"Melissa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Melissa Marmen’s Team is just a call or email away!"
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Sherry E.

July 2, 2026

5  out of  5
rating by Sherry E.
"This Statefarm team is always very responsive with great follow through!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Melissa Marmen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Fallston ."
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Gorsha Reitterer

June 29, 2026

5  out of  5
rating by Gorsha Reitterer
"Very easy to deal with and patient with explanations."
We responded:
"Gorsha, thank you for your wonderful review of State Farm Agent Melissa Marmen’s Team!"
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Anthony Kostopoulos

June 25, 2026

5  out of  5
rating by Anthony Kostopoulos
"Super friendly and very helpful staff!"
We responded:
"Anthony, thank you for your wonderful review of State Farm Agent Melissa Marmen’s Team!"
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Paige Demski

June 1, 2026

5  out of  5
rating by Paige Demski
"The agents at the State Farm office have always gone above and beyond to help us. They sort things out quickly and they’ve advised us on all sorts of situations. We are very grateful for the care that they take in doing their work and their kindness towards us."
We responded:
"Paige, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Melissa Marmen’s Team here in our Fallston office. "
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Roshi

May 30, 2026

5  out of  5
rating by Roshi
"This has got to be the best insurance office in the world, all they do is help you no matter the situation, they dont rush you on the phone and they always work to grt you the lowest rate, i couldnt reccommend Melissa Marmen enough"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Anthony LePore

May 29, 2026

5  out of  5
rating by Anthony LePore
"Feels like an old school family where you’re not a just a number. Curt has been great to deal with deal over the years."
We responded:
"Thanks so much for the amazing review, Anthony! We really appreciate your support here in Fallston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Donna “Dawn” Sherman-McKenzie

May 18, 2026

5  out of  5
rating by Donna “Dawn” Sherman-McKenzie
"Great customer service, friendly associates and patient."
We responded:
"Thank you so much for the 5-star rating, Donna! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Mohammed Faizan

April 14, 2026

5  out of  5
rating by Mohammed Faizan
"I had a great experience in navigating my insurance."
We responded:
"Thank you so much for the 5-star rating, Mohammed! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Royale Condrey

April 13, 2026

5  out of  5
rating by Royale Condrey
"Great service all inquiries have been completed Thanks State Farm for amazing service!"
We responded:
"Thank you for your kind review of State Farm Agent Melissa Marmen’s Team. We appreciate it!"
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Tashiba Givens

March 23, 2026

5  out of  5
rating by Tashiba Givens
"Thanks soo much very professional and communicative!!!"
We responded:
"Tashiba, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Melissa Marmen’s Team here in our Fallston office. "
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Earlene Whitaker

March 12, 2026

5  out of  5
rating by Earlene Whitaker
"Jenny was extremely helpful with my auto and home insurance policies. She is always pleasant and answers all of my questions. Thank you, Jenny!"
We responded:
"Thank you for your kind review of State Farm Agent Melissa Marmen’s Team. We appreciate it!"
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Christina Boyd

February 19, 2026

5  out of  5
rating by Christina Boyd
"Jenny Is always so helpful and kind! She is a rock start!!! :)"
We responded:
"Thank you so much for the 5-stars, Christina! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jeff Harris

February 10, 2026

5  out of  5
rating by Jeff Harris
"Jennifer is wonderful! She is very responsive and real with any situation. Always gives great advice!"
We responded:
"Thank you for taking the time to leave such a great review, Jeff. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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shantia williams

January 17, 2026

5  out of  5
rating by shantia williams
"I've had by far a great service with Jenn & Melissa for the past 10 years,very helpful very attentive and very professional.never difficult to get in contact with! not to mention every year me & my family receives birthday cards from them.ive yet to have a bad experience and dont plan on to."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Melissa Marmen’s Team here in Fallston . "