State Farm® Insurance Agent Melissa Marmen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Viiral Viper
March 11, 2025
5
out of
5
rating by Viiral Viper
"Ms.Jenny is always very helpful in a straightforward easy manner everytime i call ."
Gus Petrovitch
March 4, 2025
5
out of
5
rating by Gus Petrovitch
"I've been with State Farm for more than 5 years now and Jenny and Melissa and their staff and co workers and team have become like family to me over the years. No matter the time or day, If I have a question or need to pay a bill or just need to speak to my agent, I find that they are always there for me and that's very important to me, Because I'm not so easy to please, But they all continue to make the insurance process a walk in the park. They are all friendly and knowledgeable and I highly recommend them to anyone who is looking for an insurance company that knows their stuff and puts their customers first. Thanks guys, You are all appreciated."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Christopher Rethemeyer
March 3, 2025
5
out of
5
rating by Christopher Rethemeyer
"I have been with State Farm Insurance for 37 years and I have always had good service. Jennifer Teague has been magnificent with keeping me updated on new services and payments. I suggest State Farm to all my family and friends! thank you Jennifer Teague!🙂"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Carol Farlow
February 28, 2025
5
out of
5
rating by Carol Farlow
"I have dealt with Jenn for years with State Farm. First she has great phone ettiquite. She is a great insurance agent. She's very accurate, kind and considerate whenever I call to make my payment or asking her questions concerning my driving insurance or my life insurance. If only more people could be like Jenn. She goes above and beyond her job duties. I definitely rate Jenn as a top insurance agent ⭐⭐⭐⭐⭐"
We responded:
"Thank you for your 5-star review and your kind words about Jenny! She is truly an asset to our team. We're here if you need anything in the future."
Morgan Caldwell
February 28, 2025
5
out of
5
rating by Morgan Caldwell
"I really like this State Farm Agency. Jenny is great. She is always friendly and provides thorough explanations when I find myself inevitably confused about my policies. She also reviews the policies to ensure I am receiving the best option without compromising coverage."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rachael Roberts
February 26, 2025
5
out of
5
rating by Rachael Roberts
"They're always very helpful and on top of things. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Linda McKenzey
February 26, 2025
4
out of
5
rating by Linda McKenzey
"I am pleased that chose State Farm to handle my home and automobile insurance coverage. I appreciate the pleasant personality of the staff and the fact that the premium doesn't go up often. A reminder phone call sometimes and emailed receipt is also a plus."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Crystal Taylor
February 21, 2025
5
out of
5
rating by Crystal Taylor
"Thank you so much for excellent service."
We responded:
"You’re very welcome! We truly appreciate your kind words and your support. If you ever need anything, we’re always here to help!"
Gregory Wilkes
February 20, 2025
5
out of
5
rating by Gregory Wilkes
"Agent Amber Dixon was so amazing , she literally held my hand through the process of canceling my previous homeowners insurance and save me and my family a substantial amount of money and is assisting me with protecting my family in the future. She is a keeper!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Amber provided such outstanding support and helped you save money while ensuring your family is well-protected. We agree—she’s a keeper! We truly appreciate your trust in us and look forward to continuing to assist you."
Alex Rajotte
February 19, 2025
5
out of
5
rating by Alex Rajotte
"The office is very responsive and helpful. Every interaction I've had has been pleasant, quick, and effective."
We responded:
"Thank you for taking the time to give us a review! We’re so glad to hear that you’ve had positive experiences with our team. Providing responsive, helpful, and efficient service is our top priority. We appreciate your support and look forward to assisting you again in the future!"
Kc Mon
February 19, 2025
5
out of
5
rating by Kc Mon
"The greatest experience you could ever have with an Insurance agent!!! Id recommend them to anyone. Super quick, effective and knowledgeable. Will do their best to keep you within budget too. They explore every option. They also send you birthday cards on your birthday :) 10/10"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Our goal is always to provide knowledgeable, efficient, and budget-friendly service while making sure you feel valued. And of course, we love celebrating our clients on their special day! We truly appreciate your recommendation and look forward to assisting you in the future."
LikeMikeProduction
February 18, 2025
5
out of
5
rating by LikeMikeProduction
"Shout out to Amber and the entire team! Amber has come through for my wife and I regarding life insurance policies for us plus our children. Melissa is great to work work and I highly recommend her to anyone"
We responded:
"Thank you for your generous feedback! We’re delighted to hear that Amber was able to assist you with your life insurance policies for you and your children. Your recommendation is greatly appreciated, and we’re always here to support you and your family whenever you need us. Wishing you a fantastic day!"
Rachel Bongiorno
February 13, 2025
5
out of
5
rating by Rachel Bongiorno
"Curt Baur has been such an amazing help with all my insurance needs. He is very professional and I would and have recommended him to anyone!"
We responded:
"Thank you for your fantastic feedback! We're delighted to hear that Curt has been instrumental in assisting you with your insurance needs. His professionalism and dedication truly set him apart. We appreciate your recommendations and are here to help anytime you need further assistance!"
Gabriel Rios
February 13, 2025
5
out of
5
rating by Gabriel Rios
"Jenny at State Farm is great at working all our insurance needs for our home and auto bundle. Awesome hospitality and Customer Service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jenny provided you with exceptional service for your home and auto insurance needs. Our team strives to deliver the best hospitality and support, and it’s wonderful to know that you had a positive experience. If you ever need anything else, don’t hesitate to reach out!"
James Henderson
February 6, 2025
5
out of
5
rating by James Henderson
"The most amazing experience every time I call"
We responded:
"Thank you so much for your feedback. I so glad our team has been helpful and been able to take care of all of your questions. We're here to help."
D Thackston
January 31, 2025
5
out of
5
rating by D Thackston
"Amber is fantastic and please give her a call to save you some money!"
We responded:
"Thank you for your kind words! We’re happy to hear that Amber provided excellent service. We appreciate your feedback!"
Cynthia Covey
January 30, 2025
5
out of
5
rating by Cynthia Covey
"Great customer service, very knowledgeable and helpful."
We responded:
"Thank you for your great feedback! We’re happy to hear you found our team knowledgeable and helpful. We appreciate your support!"
Ashley
January 28, 2025
5
out of
5
rating by Ashley
"Jenny was great today in assisting me with a quote to add my vehicle to my current policy. This office is consistently the best I’ve ever dealt with and I get honest service every time!!"
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Jenny provided great assistance and that you can always count on our office for honest service. We truly appreciate your support!"
Charles Weagle
January 27, 2025
5
out of
5
rating by Charles Weagle
"best agent I have worked with everyone is great. there the best everyone I deal with they are great people"
We responded:
"Thank you for the wonderful review! We're thrilled to hear that you've had such positive experiences with our team. We take pride in providing excellent service and fostering great relationships with our clients. Your kind words mean a lot to us, and we look forward to continuing to support you!"
Kevin Carter
January 24, 2025
5
out of
5
rating by Kevin Carter
"I’ve been with Melissa and her State Farm Agency for one year now. Service has been great and the pricing has saved me over $300 per month. Today I needed to remove a vehicle and add another and Jennifer Tague took my info made the changes and got me the new quote in 15 min. Very professional and quick. Very happy I made the switch."
We responded:
"Thank you for sharing your experience! We’re so glad to hear that you’ve been saving money and enjoying great service with us. Jennifer always strives to provide quick and professional support, and we’re happy she could assist you. We’re grateful to have you as part of our State Farm family!"
Yan Xu
January 23, 2025
5
out of
5
rating by Yan Xu
"Professional and friendly services."
We responded:
"We’re thrilled to hear you found our services professional and friendly. Your satisfaction means a lot to us, and we look forward to serving you again!"
Thomas Spearman
January 19, 2025
5
out of
5
rating by Thomas Spearman
"I’ve had an excellent experience working with Jenny! They are professional, responsive, and always go the extra mile to ensure I fully understand my policy options. They’ve made the process seamless and stress-free, whether it’s answering questions, providing quotes, or helping me with claims. I highly recommend Jenny to anyone looking for reliable and trustworthy insurance services!”"
We responded:
"Thank you so much for your kind words! Jenny is thrilled to hear that she could make the process smooth and stress-free for you. Providing clear guidance and reliable support is always her priority. If you have any questions or need assistance in the future, don’t hesitate to reach out!"
Frank DeNicolis
January 16, 2025
5
out of
5
rating by Frank DeNicolis
"Recently, I’ve had the misfortune of having a vehicle on my insurance policy rear ended and damaged to the point of being declared a total loss.The resulting onslaught of frustrating phone conversations with insurance company representatives and attempts to reach claims adjusters was disappointingly time consuming. As to my good fortune, I found an advocate in JENNIFER TAGUE with the Melissa Marmen ,Fallston MD State Farm office. JENNY went above and beyond on several occasions to help me navigate the obstacles and obtain results in a timely manner. Grand kudos to MS. TAGUE ! Frank DeNicolis"
We responded:
"Thank you so much for sharing your experience! We’re sorry to hear about the difficulties you faced after your vehicle was rear-ended, but we’re thrilled that Jennifer Tague was able to assist you during such a challenging time. Jenny truly exemplifies the dedication and care we strive to provide for all of our clients. Your kind words mean a lot to our team, and we’ll be sure to pass along your kudos to her. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help! Best regards, Melissa Marmen State Farm Office"
Monique Robinson
January 14, 2025
5
out of
5
rating by Monique Robinson
"I have had several insurance companies over the years but State Farm Insurance exceeds the competition. They offer reasonable rates and the staff are always pleasant, professional, and available to answer any questions or concerns. If you have a claim, State Farm is expeditious and takes very good of care of you. I recommend State Farm for all of your insurance needs."
We responded:
"Thank you for sharing your wonderful experience! We’re so glad to hear that State Farm has exceeded your expectations with competitive rates and exceptional service. Our team is dedicated to being there for our customers and making the claims process as smooth as possible. Your recommendation means the world to us—thank you for trusting us with your insurance needs!"
Gladys Burke
January 14, 2025
5
out of
5
rating by Gladys Burke
"I’ve used State Farm for about 15 years for my house, cars and business. Jenny Tague has been my agent. She is always friendly and available when I have a problem and gets it cleared up right away. It’s been a pleasure working with her."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for 15 years! We’re thrilled to hear about your positive experience with Jenny Tague. Providing friendly and efficient service is our top priority, and we’re glad she’s been able to assist you so well. We truly appreciate your trust in us for your home, car, and business insurance needs!"